Can’t find the information you’re looking for? Try these commonly asked questions!
This is when you exchange your holiday home with others for an agreed holiday period with both parties enjoying an inexpensive holiday. Home exchange, which is based around trust, is not a new concept having started with residential home exchanges in the 1950s. It can provide a more rewarding travel experience and can be a great way to see the world while you make the most of the time you are not using your holiday home.
- No accommodation costs
- Saving money by not having to eat out every night
- Change of scene – exchange city for countryside, busy for quiet, winter for summer, skiing for golfing, English for French
- Freedom to do what you want, when you want
- Local knowledge – provided by your exchange owners, where to shop, eat out, visit etc.
B&B and those members who make a living out of self catering accommodation can use My Holiday Home Exchange too, it is up to each owner to negotiate the ‘value’ of an exchange. It may be that three nights in your B&B equate to seven nights in a self catering property. You set your rates for your paying guests, there is no reason why you can convert those rates into an exchange to suit both parties. Of course the location itself and the reason for travel may be enough to make the exchange worth your while.
All types and from all different walks of life, by exchanging via our website you know that all our members have been verified by us and are holiday home owners just like yourself. Some people exchange simply for a cheap holiday, others while visiting family and friends or to get to know a new area or country.
Yes certainly. When registering your property make sure you highlight all the good points (every property has some) and don’t forget to include the location which may be its most appealing feature. Be truthful with the description, even pointing out some negatives, but always look for the positives, making sure you include photographs that will help bring your description to life. To some, the location will be more important than the property and many will be more than happy to stay in your property to avoid having to stay in a hotel. The size and facilities at your property are of little consequence if the location and accommodation is what your potential exchange visitor is looking for.
Location is obviously important but, even if your property is not located in a tourist area or the best looking property, you will still have an opportunity of finding an exchange partner. People travel for different reasons and it is not always to visit the tourist areas; it may be that they want to see relatives or friends who live near your property, or perhaps they are on a business trip and the location is ideal for them.
Lots of people arrange informal exchanges so that members of their wider family can join them on holiday. Why not extend this to other people in your complex/condominium or even the town your holiday home is in?
We are open to any kind of holiday home listing. The only rule is that the property is not your main residence. You may have a regular holiday home, a quirky tree house or run a Bed and Breakfast business that you would like to exchange for a holiday elsewhere. If the accommodation and locations are right for you and your exchange partner the possibilities are endless.
The last sentence on your property description should be your per night exchange ‘value’ to give other members an idea of what you expect in return. If you don’t regularly let your property, you can easily work out the ‘value’ of your property by searching for similar properties on many holiday letting websites.
We have decided to only offer exchanges for holiday homes to enable owners to make the most of their asset and enjoy holidays in other locations while they are not using their holiday home. Most exchangers prefer the idea of exchanging with others with similar tastes and common interests and if you own a holiday home you have something in common already.
All types of holiday homes and owners are welcome to join, from B&B owners looking for a break themselves, to owners of Apartments, Chalets, Lodges and Villas who would like to exchange to visit somewhere new.
Holiday Home exchanging gives flexibility on dates and duration of exchanges and can enable people to take several holidays per year. Finding your ideal exchange is easy, increasing the chance of finding the perfect exchange.
Absolutely, and we recommend it. There are some good sites out there, but you have to consider the costs of joining others.
Absolutely, whether you just rent occasionally or rent a holiday home/s as a business, you need a holiday too. What better way to use up those vacant weeks!
Most of us are apprehensive about having strangers in our holiday homes, others already rent their properties, but remember you will be in theirs and they will have similar concerns. We recommend you get to know your exchange partners before the exchange takes place, and don’t forget your property should be safer and more secure than if you left it vacant. If however you do not feel comfortable with your proposed exchange partners, go with your instincts and find another.
Click on the Register navigation button and follow the links. It should only take a few minutes and you can always complete the procedure, for example, adding photographs etc. at a later time.
When our launch offer ends, single property annual membership will be fee £78.00, we plan to add a multi property option later on, the fee for multiple properties will be £90.00. There are no other charges.
If you joined us during our launch offer period you would have paid £1 for your single property annual membership. To take advantage of our £1 annual fee forever offer, you MUST have chosen the ‘make payment recurring’ option at checkout. If you have done this your annual fee will only ever be £1.00. There are no other charges.
We use Stripe as our payment method, Stripe accept all major credit and debit cards regardless of what country you live in.
Paying a membership fee shows commitment and as payment is taken by card, this is the third level of our verification process. Membership fees also help with the costs of setting up and running myholidayhome.exchange.
Once your annual membership fee is paid there are absolutely no other charges, you can exchange as many times as you can arrange all under the one annual membership fee.
We plan to add a multi property option at a later date, at that time our multiple property membership fee will be available. You will be able to list up to three properties under this joining fee.
You will receive an email before your subscription is due for renewal. This will advise you whether you have chosen the recurring payment option and your renewal subscription will be taken automatically, or if you need to manually renew and pay your subscription. Please let us know by email if you do not want to renew. So long as we receive your request 30 days before your annual subscription renewal we will be able to cancel any scheduled requests for payment.
Not with our website, but you can advise potential holiday-makers that you accept rentals.
This is where we ask you to provide information to verify you and your property ownership. This is usually photo identification, a passport or driving licence and a recent utility bill for the property, the equivalent of a council tax (rates) bill or your holiday home insurance policy. A copy of the documents should be provided to us, these will not be shared with other members. We may also make internet searches using LinkedIn, Facebook or similar service to verify you are who you say you are. Your property profile will not be set to live on the website until you provide verification documents.
We do not reveal your name, street address or email address in your exchange listing. You decide when and who to give personal details.
To make contact with a member about an exchange you must be a registered and verified member, the ‘contact member’ option will then become available to you.
Password changes take immediate effect, you’ll need to log out and back in again before you can do anything further on the site. You may also need to clear your browsing history/cache before you log in with your new password.
Searching and Arranging Exchanges
You simply search for a suitable property, click ‘contact’ and your enquiry will be forwarded advising the owner of your initial interest in an exchange. If the owner is agreeable you build on your communication to agree dates and details to finalise your exchange.
Their enquiry will include a link to their property. Have a look at it and, if you like what you see and it fits in with your own requirements, contact the member to confirm your interest. If however their property does not suit what you are looking for, you do not have to exchange with them, but you must, out of courtesy, contact the member and let them know as soon as you can.
Yes, you can make as many exchanges as you can arrange.
Yes, for example you could exchange your holiday home for an apartment in New York for a few days of sightseeing and shopping, then travel to Florida or South Carolina for a week of golf, followed by relaxing on a beach. Be creative with your thinking and plan that dream holiday.
This is when both parties enjoy each others property but at different times, which gives you greater flexibility when planning your trip. Most holiday homes are vacant for much of the year which makes the choice of exchange times easy.
We have decided not to add a calendar to our property profiles so that members have to contact each other to suggest/negotiate dates for exchange. By doing this we hope members will start talking to each other and building friendships. Additionally, feedback suggests members who regularly rent out their holiday homes welcome not having to update another calendar every time they get a booking!
Yes, but you must make your exchange partner aware of who will be staying with you and obtain their agreement.
Certainly, many exchangers do. You may want to exchange for a city or golf break, or perhaps for a business trip, or simply because you want to see more of your own country. Equally other owners of properties in your own country may want to explore the location where your property is.
We will have fully verified all members before their profile and property details go live on the site, but if your exchange partner is not providing you with the information you need to make an informed decision don’t hesitate to ask them to be more precise.
People will invariably ask you to exchange your ski chalet during the peak ski season or ask for an exchange in a location you have absolutely no desire in going to. If you receive a non-compatible request or you looked at their Profile and don’t think you are a holiday home exchange match, politely decline the exchange offer. Remember, do this as soon as possible. It’s okay to say no, but it’s not okay to leave the other side waiting without a response.
Flexibility is the answer here. Be open to suggestions as to where and when to go and compromise if need be on the accommodation on offer.
The sooner you start the better. It generally depends on where and when you want to go and who you want to exchange with. Some exchanges can be arranged at short notice whilst others may take months to organise.
It all depends on what has been agreed. There is no set time period, it can be for a few days, one or two weeks and in some cases an exchange can be for some months. It all generally depends on the exchangers and their circumstances and requirements.
Finalising Your Exchange
We strongly recommend that all trips are covered by insurance.
It is not a legal requirement, however we do recommend one as it helps to set out the parameters and responsibilities and may help to deal with any unexpected problems that arise. We provide a suggested exchange agreement.
Before making any travel arrangements, like booking a flight or a ferry, we suggest that both parties provide written confirmation of the dates agreed. Once this has been done, then book your tickets, forwarding a copy to your exchange partner for their peace of mind.
We recommend that no money exchanges hands. However, it may be some facilities are available at local cost, for example telephone and wifi. It is up to you and your exchange partner to agree this at the outset.
Why not ask a keyholder, friend or neighbour to welcome your visitors and hand over the keys. London property owners can drop their keys in a nearby KeyNest
location and send a collection code to their guests. KeyNest
will notify you when your guest collects the keys. Alternatively if there is enough time you could always post them (special delivery is recommended). You may already have a key safe fitted or, if you are happy to do so, agree a secret hiding place for them.
First of all, be honest if you have caused some damage. It is generally accepted that the person who caused the damage covers the cost of the repair or replacement.
The best advice is, make sure you leave the property as you found it. Look after and clean the property as if it was your own.
The most important thing is to make sure your holiday home is safe, not only for fellow owners but of course for yourselves. That means no risk of gas leaks, no dodgy old electrical appliances and no highly combustible sofas. In our experience most well-kept apartments and houses should be fine.
Your property should be fully insured for use by third parties, have appropriate certificates for gas and any electrics and you’ll need to tell your visitors about fire escape routes etc. Also you should make sure that your furniture is fire-safe. It’s a good idea to make sure smoke alarms are fitted (newly built properties normally have these anyway).
Your holiday home insurance should cover your property for use by third parties, i.e. holiday rentals/visitors, it’s best to check with your insurer to be on the safe side.
Not all exchangers are pet lovers. Our listings show whether pets are welcome or not, if you are not sure, why not ask the question of your potential exchange partner.
Most holiday home owners do not leave valuable items in their holiday homes. We recommend you have a lockable cupboard for any items you do not want to share with potential exchange guests.
Want to hide for a while?
Please let us know by email if you want to cancel your subscription. So long as we receive your request 30 days before your annual subscription renewal we will be able to cancel any scheduled requests for payment.
Please let us know by email if you sell your property and we will cancel your subscription. So long as we receive your request 30 days before your annual subscription renewal we will be able to cancel any scheduled requests for payment.
Just let us know and we will ‘hide’ your property details. You can still access all member areas while your profile and property is hidden from view but you will not be able to arrange exchanges.
Can we help with anything else?
Our Support Team is here to help out with any questions or doubts. We have a dedicated team who are holiday home owners. Contact us by email for any assistance you might need at email@example.com